Institute Books, Articles and Reports
The Institute publishes the results of research in several types of publications including journal articles, books, and white papers.
Books
Organization Diagnosis, Design, and Transformation: A Baldrige User's Guide 5th ed.
The Monfort Institute and Wiley present the 5th edition of the ultimate resource for the organization architect. The book with CD-ROM is now available from John Wiley & Sons. Read more…
India Edition - Baldrige User's Guide: Organization Diagnosis, Design, and Transformation 4th ed.
An India version of the 4th edition is now available in India by Wiley India Pvt. Ltd. The Baldrige Criteria for Performance Excellence (CPE) is used by many organizations in India to create sustainable excellence in an increasingly competitive global market. The 4th edition includes several examples from Tata Group companies.
Articles
Complex System Design: Creating Sustainable Change in the Mortgage-Finance System
This article is one of four commentaries on Paul Zipkin's article "Quality Snags in the Mortgage-Finance Supply Chain" all found in the 2009 Quality Management Journal 16(3). This commentary offers several thoughts on some of the systems issues associated with implementing and sustaining the changes that Zipkin recommends.
Leadership System Design for Sustainable Excellence: CEO Perspectives
This paper builds on professional leadership and management system design practice and in-depth interviews with CEOs to develop a theoretical foundation for the design of "custom" leadership systems that facilitate the transformation of organizations to create sustainable value for multiple stakeholders. Business as an Agent of World Benefit: Manage by Designing in an Era of Massive Innovation, Case Western University, Cleveland. Sponsored by Academy of Management and the United Nations Global Compact.
Building Bridges Between Researchers and Practitioners: A Collaborative Approach to Research in Performance Excellence
This article describes a collaborative approach initiated by the Monfort Institute at the University of Northern Colorado to engage high-level practitioners of performance excellence and academic researchers to: a) identify the external and internal dilemmas facing practitioners in high-performing organizations;...
Monfort Case Study - Performance Excellence in Higher Education: One Business School's Journey
This paper explores the 20-plus year performance excellence journey of the Monfort College of Business. A qualitative case study approach has been used to identify and describe the key factors and practices that have led to success, including the Malcolm Baldrige National Quality Award in 2004. A model is proposed that links the key enablers with program design and delivery and program management and improvement to the associated results. This causal network is proposed as a system that has led to Monfort's ever-improving results.
Research Reports and White Papers
Baldrige CEO Attitudes and Motivations: Developing a Model of Excellence Research Report and White Paper
This report details the findings from an exploratory study on the motivational and attitudinal patterns (MAPs) of CEOs who have led organization transformations resulting in recognition of the Malcolm Baldrige National Quality Award. The report identifies a Baldrige CEO Model of Excellence with seven differentiating factors and 17 common leadership factors.